Booking Terms & Conditions – Rave Stays
By confirming a booking with Rave Stays, the lead guest agrees to the following legally binding terms on behalf of all occupants:
1. Booking & Identification
Rave Stays reserves the right to request valid photographic identification and proof of address for the lead guest prior to check-in.
Failure to provide satisfactory identification may result in cancellation of the booking without refund.
2. Check-in & Check-out
Check-in and check-out times are as stated in the booking confirmation.
Early check-in or late check-out is strictly subject to availability and may incur additional charges.
Electronic door access codes will only be issued once all booking requirements, including ID verification (where required), have been completed.
3. Occupancy & Visitors
Only guests listed on the booking confirmation are permitted to stay overnight at the property.
Unauthorised guests or visitors are strictly prohibited unless agreed in writing.
Rave Stays reserves the right to terminate the booking immediately if occupancy limits are breached.
4. House Rules & Behaviour
No parties, events, or gatherings are permitted under any circumstances.
Guests must not cause nuisance or disturbance to neighbours or surrounding properties.
Strict quiet hours apply between 10:00pm and 8:00am.
Smoking or vaping is strictly prohibited inside the property. Evidence of smoking will result in additional cleaning charges.
5. Anti-Social Behaviour Policy
Any form of anti-social behaviour, illegal activity, or excessive noise will result in immediate termination of the stay without refund.
Where necessary, Rave Stays reserves the right to involve local authorities.
6. Damage, Loss & Security Deposit
The lead guest is responsible for the property and all contents during the stay.
Any damage, loss, missing items, or excessive cleaning will be charged to the lead guest.
Rave Stays reserves the right to retain or claim against any security deposit (where applicable) and to pursue recovery of costs where damages exceed the deposit amount.
7. Cleanliness & Condition
The property is professionally cleaned prior to arrival.
Guests must leave the property in a reasonable condition, including removal of rubbish and basic tidying.
Excessive cleaning, waste removal, or biohazard cleaning will incur additional charges.
8. Cancellations & Refunds
Cancellation terms are governed by the policy selected at the time of booking.
Refunds, where applicable, will be processed in line with that policy.
No refunds will be issued for breaches of these terms.
9. Maintenance & Access
Rave Stays reserves the right to access the property during the stay for emergency, maintenance, inspection, or compliance purposes, providing reasonable notice where possible.
10. Safety & Liability
Guests occupy the property at their own risk.
Rave Stays accepts no liability for loss, theft, damage to personal belongings, or injury unless caused by proven negligence.
Guests are responsible for ensuring doors and windows are secured when leaving the property.
11. Utilities & Use of Property
The property must be used for residential purposes only.
Any commercial use, subletting, or unlawful activity is strictly prohibited.
12. Right to Terminate
Rave Stays reserves the right to terminate a booking immediately, without refund, where there is:
Breach of these terms
Anti-social behaviour
Damage to property
Safety concerns
Agreement
By confirming your booking, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.